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Amazon launches HealthScribe: AI-powered tool to streamline doctors’ visits and medical documentation

Amazon Web Services (AWS) has introduced a new generative tool, HealthScribe, that leverages speech recognition, machine learning, and AI to streamline doctor’s visits and document management for software developers and healthcare providers. HealthScribe aims to replace time-consuming documentation tasks by transcribing and summarising doctor-patient discussions and storing the information in electronic health records. The tool condenses conversations into quick-study materials, outlining the patient’s reason for the visit, medical history, and key takeaways, with the full transcript available as a reference. Notably, patient-specific data will not be used to train HealthScribe, and providers will customise language models for their specific practises. This move marks Amazon’s entry into the healthcare AI space, following other tech giants like Microsoft and Google’s ventures into the industry. However, concerns over quality of care and the accuracy of AI-based diagnoses remain, urging some level of federal oversight.

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