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Dr. Shiv Rao on pros and challenges of generative AI in healthcare

Dr. Shiv Rao, CEO of Abridge and a practicing cardiologist, discusses the potential of generative AI in healthcare. As the creator of note-taking technology using this form of AI, he highlights its role in alleviating administrative burdens and burnout among clinicians. Rao believes that generative AI’s ability to handle tasks like note-taking and coding can attract new professionals to healthcare by simplifying processes. He emphasises the need for transparency and trust in AI applications, especially in healthcare. Rao envisions a future where AI and clinicians coexist to enhance patient care, improve doctor-patient relationships, and optimise healthcare policy. He predicts that generative AI will revolutionise clinical decision-making and transform the healthcare industry, underpinned by trust and transparency.

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