The KLAS Arch Collaborative’s study, encompassing insights from 66 healthcare executives, reveals views on adopting generative artificial intelligence (genAI) to improve electronic health records (EHRs). Despite excitement about GenAI, many remain uncertain about its application within their organizations. Key strategies include enhancing documentation, patient interaction, and workflow efficiencies. The report highlights that while a mere 25% have implemented GenAI, 58% plan to acquire solutions within the coming year. Concerns revolve around accuracy, cost, and security, emphasising the need for reliability and patient data protection. Epic’s integration of AI in EHRs demonstrates time-saving benefits, while industry experts stress the importance of leadership involvement in AI selection and implementation processes for tangible outcomes.
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