Orion Health has introduced its Virtuoso platform, a digital front door (DFD) service designed to enhance patient access to healthcare and ease the burden on healthcare workers. Virtuoso provides a single point of contact for patients, featuring a symptom assessment tool enhanced with artificial intelligence to guide users to appropriate care resources. This DFD platform aims to reduce reliance on emergency departments and streamline care tasks for healthcare professionals. It leverages existing technology, including electronic health records, to create a tailored, community-specific platform that empowers patients to take control of their health and access their complete medical history. By shifting care to patient homes and community clinics, DFD technology can free up healthcare workers for more specialised tasks, improving efficiency and reducing the burden on hospitals.
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